Delivery & Returns

 

Premium Delivery & Optional Assembly

We provide a premium white glove delivery service for all orders using our own in-house teams—your furniture will be delivered to the room of your choice by our experienced delivery team (not via any low-cost or third-party couriers).

What to Expect:

Booking Confirmation

You’ll be contacted within a week (by email and/or text) to schedule your delivery and optional assembly (if selected.)

Delivery Timeframe

Typically, within 7-10 days (please allow an extra 2–3 weeks for the Isle of Wight).

Coverage

Delivery is available across mainland UK. For non-mainland deliveries, we can deliver to your chosen mainland shipper. We do not deliver to Northern Ireland, Scottish Islands and the Channel Islands.

Why We Don’t Use Next Day Couriers

Our furniture is premium-quality. It requires expert handling and careful transport. High-volume courier services don’t meet our standards—breakages and lost items are simply too common. That’s why we only use our trusted in-house teams who understand how to handle and deliver our products safely.  These same teams also have the skills to assemble any of the beds or furniture they deliver.

Delivery Charge

Free delivery on all orders over £300.  £30 delivery charge on all orders under £300.