Discover more in our FAQ
Have a question or comment? Don't be shy: Reach out and say hi!
Support hours: Monday-Friday, 7am-3pm
Where are your beds made?
Where are your beds made?
All of our furniture is made in Europe by trusted manufacturing partners who meet strict quality and environmental standards.
Are your products safe for children?
Are your products safe for children?
Yes! All of our beds and furniture meet or exceed UK and EU safety standards. We use child-safe finishes, rounded edges, and certified materials throughout every product.
Do you offer delivery and assembly?
Do you offer delivery and assembly?
Absolutely. We deliver using our own in-house team and offer an optional assembly service, so your child’s bed is set up safely and properly—without the flat-pack stress.
How long will delivery take?
How long will delivery take?
Most orders are delivered within 7–10 working days (please allow an extra 2–3 weeks for the Isle of Wight. You'll receive full tracking and updates via our system once your order is placed.
Can I choose a delivery date?
Can I choose a delivery date?
Yes! Once your order is confirmed, our team will contact you to arrange a convenient delivery date and time slot.
What age are your beds suitable for?
What age are your beds suitable for?
We offer beds for toddlers right through to teens. Each product includes a recommended age guide to help you choose the right fit for your child’s stage and space.
Do your beds come with mattresses?
Do your beds come with mattresses?
Mattresses are sold separately unless otherwise stated. We offer a curated selection of high-quality mattresses designed to fit our beds perfectly.
Can I return my order?
Can I return my order?
If you’re not 100% happy, you can return your item in its original condition and packaging within 30 days of receiving it. We’ll issue a full refund (excluding delivery fees).
Before sending anything back, please contact our Customer Support Team at sales@bedz4kids.com. They’ll guide you on how to return your item and confirm the correct return address.
Furniture returns: Must be disassembled and packed in original packaging. A photo of the packaged item is required before collection.